Returns
At this time, we are unable to offer returns or refunds once an order has been processed or shipped
At Whoop De Doo, we’re so happy to be part of your special celebrations! 🎉 Because our piñatas and party items are prepared with care and often purchased for specific events, we kindly ask that you review your order carefully before completing your purchase
🎉 Exchanges
If your item arrives damaged or there is an issue with your order, please don’t worry — we’re here to help!
We’re happy to offer an exchange if:
You contact us within 48 hours of delivery
The item is unused and in its original condition
You provide clear photos of the item and packaging
To request an exchange, please email us at:
Kindly include:
Your order number
Photos of the item
Photos of the packaging
Once reviewed and approved, we will gladly:
Send a replacement (if available), or
Offer store credit for the item
🚚 Delivery
Orders are typically delivered within 4–7 business days.
Delivery times may vary slightly depending on your location.
Once your order has been shipped, you will receive tracking details (if available).
We recommend placing your order in advance to ensure it arrives in time for your celebration
✨ Please Note
Custom or personalized items, sale items, and used products are not eligible for exchange
Thank you for choosing Whoop De Doo to be part of your celebration — we truly appreciate your support and can’t wait to help make your party extra special! 🎊