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whoopdedooparty
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    • Home
    • Shop
    • Pinatas
    • About Us
    • Book your Party in pune
    • Contact Us
    • Customer Care
  • ​
  • Sign in
  • Contact Us

Customer care

Returns🚚 DeliveryExchanges

Returns


At this time, we are unable to offer returns or refunds once an order has been processed or shipped.

We truly appreciate your understanding, as this allows us to continue creating fun and festive products for all our customers. 

🚚 Delivery


  • Orders are typically delivered within 4–7 business days.

  • Delivery times may vary slightly depending on your location.

  • Once your order has been shipped, you will receive tracking details (if available).

We recommend placing your order in advance to ensure it arrives in time for your celebration

Exchanges


  • If your item arrives damaged or there is an issue with your order, please don’t worry — we’re here to help!
  • We’re happy to offer an exchange if:

    • You contact us within 48 hours of delivery

    • The item is unused and in its original condition

    • You provide clear photos of the item and packaging

  • To request an exchange, please email us at:

    📧 whoopdecor@gmail.com

    Kindly include:

    • Your order number

    • Photos of the item

    • Photos of the packaging

  • Once reviewed and approved, we will gladly:

  • Send a replacement (if available), or

  • Offer store credit for the item

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